Privacy Policy

1. Introduction

This Privacy Policy describes how Ignition by Angelo Casagrande (via della Liberazione 51b, 20068 Peschiera Borromeo, Milan, Italy, VAT number 09645620965) collects, uses and protects your personal data when you use the website Mbark.me and the associated application, where you can chat with an artificial intelligence (AI) that helps organize trips and holidays.

By using the Site and App, you accept the practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Types of Data Collected

When you use our site and our app, we may collect the following types of personal data:

2.1. Data Provided by the User

• Contact information: such as name, email address, and other information you provide when you register or contact us.
• AI interaction data: When you use the app to chat with the AI ​​Assistant and receive travel suggestions.

2.2. Data Collected Automatically

• Browsing data: information about your use of our site, such as your IP address, browser type, pages visited, browsing times and click data.

Location data: If you allow the app to access your location, we will collect information about your geographic location to provide more relevant travel suggestions.

3. Purpose of Data Processing

We use the data collected for the following purposes:

• Provide and improve our services: We use data to personalize travel suggestions and improve user experience.
• Communications: We use your email address to respond to questions, provide support, or send updates about our services.
• Analysis and improvement: We collect browsing and usage data to analyze how our site and app is used and to improve the features offered.‍
• Safety: We use data to protect our systems and prevent fraudulent activity.

4. Legal Basis for Data Processing

We only process your personal data when we have a legitimate legal basis, including:

• Consent: when you voluntarily agree to provide your data, as in the case of sharing your geographic location.
• Contract: when the processing is necessary for the performance of the contract, such as the provision of travel suggestions via the AI ​​Assistant.‍
• Legal obligations: when we have to comply with legal obligations.

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5. Third Party Services

5.1. Auth0

For registration and login management, we use Auth0, a secure authentication platform. When you register or log in via our site or app, Auth0 collects and processes personal information such as your email address and other login credentials. Auth0 can set cookies to ensure secure login and manage authentication state.

Auth0 uses the data only to provide authentication services and to improve security. You can find more information on how Auth0 manages your data by consulting their privacy policy.

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6. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Third Party Service Providers: that help us operate the Site and App, or provide additional functionality (for example, hosting or analytics services).‍
• Legal authorities: when required by law or to protect our legal rights.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction or disclosure. However, no security system is completely foolproof and we cannot guarantee the absolute security of your data.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

9. User Rights

You have the right to:

• Log in to your personal data in our possession.
• Request correction of inaccurate or incomplete data.
• Request cancellation of your personal data, except for some exceptions provided by law.
• Object to the treatment of your data for certain purposes, such as direct marketing.
• Revoke consent at any time, where data processing is based on your consent.

To exercise your rights, you can contact us at the email address: support@mbark.me.

10. Cookies and Similar Technologies

Our Site and our app use cookies and similar technologies to collect navigation data and improve your experience. For more information on the use of cookies, please see our Cookie Policy.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, with an update date. We recommend that you check this page regularly to stay informed about how your data is protected.

12. Contacts:

If you have any questions regarding this Privacy Policy, you can contact us at:

• Ignition di Angelo Casagrande
  Via della Liberazione 51b
  20068 Peschiera Borromeo, Milano, Italia
  Email: support@mbark.me

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